Retail Team Lead: Customer Experience and Growth

Paddock Shops; Louisville (KY); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

Paddock Shops in Louisville seeks an Assistant Manager to support the Store Manager in leading the team and delivering a welcoming, community‑oriented shopping experience. You’ll motivate staff, demonstrate product knowledge, and uphold brand standards while ensuring a seamless customer journey.

Key responsibilities include developing associates, managing daily operations, inventory, and compliance, and fostering philanthropic partnerships that reflect our hospitality culture.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Lead and develop a team to deliver a customer-centered experience.
• Help achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor with omni‑channel approach.
• Maintain a visually inspiring store environment and brand standards.
• Oversee inventory management, replenishment, and inventories.
• Ensure compliance with policies and business practices.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Team leadership

Customer service

Flexible schedule

Communication skills

Physical stamina

Job description

Paddock Shops in Louisville seeks an Assistant Manager to support the Store Manager in leading the team and delivering a welcoming, community‑oriented shopping experience. You’ll motivate staff, demonstrate product knowledge, and uphold brand standards while ensuring a seamless customer journey.

Key responsibilities include developing associates, managing daily operations, inventory, and compliance, and fostering philanthropic partnerships that reflect our hospitality culture.