Store Replenishment & Customer Experience Associate

Michaels of Canada; Chesterfield Charter Township (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with company match

Medical/Dental/Vision insurance

Telemedicine services

FSAs (Flexible Spending Accounts)

Tuition assistance

Adoption assistance

Employee discounts

Partner discounts

Job summary

Michaels is recruiting for a store team member at the DET-CHESTERFIELD TOWNSHIP location. You will assist customers, maintain stock, and operate checkout with accuracy. The role involves helping customers in-store and online orders, and participating in truck unloading and shelf replenishment.

The job emphasizes friendly service, adherence to SOPs, and supporting store recovery while promoting the Michaels brand across shifts including nights and weekends.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Ensure fast and friendly checkout experience with accurate cash handling.
• Assist with truck unloading, stocking, and maintaining planograms to keep store in stock and well-merchandised.
• Educate customers on rewards programs and private label credit cards and enroll them when appropriate.
• Support omni-channel processes including Buy Online Pickup In Store and Ship From Store.
• Participate in in-store recovery, SISO, and AD sets; support shrink and safety programs.

Skills

Retail experience

Customer service

Job description

Michaels is recruiting for a store team member at the DET-CHESTERFIELD TOWNSHIP location. You will assist customers, maintain stock, and operate checkout with accuracy. The role involves helping customers in-store and online orders, and participating in truck unloading and shelf replenishment.

The job emphasizes friendly service, adherence to SOPs, and supporting store recovery while promoting the Michaels brand across shifts including nights and weekends.