Part-Time Retail Associate — Rewards & Customer Experience

Michaels; Commerce Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Tuition assistance

Commuter benefits

Job summary

Michaels is seeking store crew at the DET-COMMERCE TOWNSHIP, MI location to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will participate in truck unloading, shelf replenishment, and maintain store standards to deliver our brand promises.

Responsibilities include helping customers locate products, enrolling shoppers in Rewards and Private Label Credit Cards, and supporting omni-channel processes such as Buy Online Pickup in Store and Ship From

Qualifications

• Customer service experience preferred.
• Ability to assist customers and upsell products.
• Comfort with cash handling and POS systems.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience; handle cash to standards.
• Engage customers in Rewards program enrollments and credit card options.
• Assist with omni-channel processes (BOPIS, SFS) and train voice of the customer.
• Support stock, shelving, planograms, and general store recovery to keep shelves in stock.

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels is seeking store crew at the DET-COMMERCE TOWNSHIP, MI location to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will participate in truck unloading, shelf replenishment, and maintain store standards to deliver our brand promises.

Responsibilities include helping customers locate products, enrolling shoppers in Rewards and Private Label Credit Cards, and supporting omni-channel processes such as Buy Online Pickup in Store and Ship From