Retail Replenishment & Customer Experience Specialist

Michaels; United States; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Tuition assistance

Job summary

Michaels is seeking a Store Associate for our DET-CHESTERFIELD TOWNSHIP, MI location. You will assist customers, help them find products, and ensure a fast and friendly checkout experience.

You will participate in truck unloading, stocking, planograms, and maintain a well-merchandised and in-stock store. You will engage customers in rewards programs, support Omni-channel processes like BOPIS and SFS, and adhere to SOPs while promoting Michaels’ brand values.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Enroll customers into Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram execution.
• Maintain in-stock, well-merchandised store; perform merchandise recovery.

Skills

Retail experience

Customer service

Job description

Michaels is seeking a Store Associate for our DET-CHESTERFIELD TOWNSHIP, MI location. You will assist customers, help them find products, and ensure a fast and friendly checkout experience.

You will participate in truck unloading, stocking, planograms, and maintain a well-merchandised and in-stock store. You will engage customers in rewards programs, support Omni-channel processes like BOPIS and SFS, and adhere to SOPs while promoting Michaels’ brand values.