Store Ops Specialist: Customer Care & Maintenance

CubeSmart; Panama City Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Work/Life Balance

Competitive Pay

Paid Time Off

401(k) match

Health Savings Account

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage customer interactions and daily store tasks within your district. You will handle leasing, payments, and basic maintenance while delivering a standout customer experience.

Responsibilities include showing units, meeting sales goals, and performing routine site walks. The role requires ability to work daytime hours with potential Saturdays, and reliability in a team setting.

Qualifications

• Excellent customer service skills and ability to build rapport with a diverse client base.
• Self-motivated with strong operational focus and reliability.
• Comfort with daily store tasks and basic computer use.

Responsibilities

• Develop customer relationships by identifying storage needs and providing solutions.
• Interact with customers face-to-face, deliver outstanding service, and build rapport.
• Meet monthly sales goals and store metrics.
• Conduct daily property checks and show units to customers.
• Rent units, process payments via POS, and handle daily deposits.

Skills

Customer service

Self-driven

Teamwork

Tools

MS Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage customer interactions and daily store tasks within your district. You will handle leasing, payments, and basic maintenance while delivering a standout customer experience.

Responsibilities include showing units, meeting sales goals, and performing routine site walks. The role requires ability to work daytime hours with potential Saturdays, and reliability in a team setting.