Store Ops & Customer Experience Lead

Five Below; Annapolis (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

Five Below in Annapolis, MD is seeking a capable Store Leader to wow customers and oversee daily operations. You will train crew, manage opening/closing, and ensure fast, friendly checkout while controlling costs.

The role requires at least 1 year of management, excellent communication, and the ability to multitask in a busy retail environment. Hourly wage starts at $16.00 with growth opportunities.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and friendly service.
• Trains crew on the B.E.S.T. customer service experience.
• Oversees daily activities of store associates and monitors performance.
• Assists with receiving, unpacking and stocking of new inventory.
• Acts as Manager on Duty and handles store operations, safety, and issues.

Skills

Verbal communication

Multi-tasking

Creative thinking

Composure under pressure

Flexible schedule

Education

High School Diploma or equivalent

College experience

Tools

Cash register

Job description

Five Below in Annapolis, MD is seeking a capable Store Leader to wow customers and oversee daily operations. You will train crew, manage opening/closing, and ensure fast, friendly checkout while controlling costs.

The role requires at least 1 year of management, excellent communication, and the ability to multitask in a busy retail environment. Hourly wage starts at $16.00 with growth opportunities.