Store Ops & Customer Experience Associate (Daytime)

CubeSmart; Albuquerque (NM); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

401(k) match

Paid Time Off

Descripción de la vacante

CubeSmart Self-Storage is hiring a Store Operations Associate to manage stores within your district. You will blend customer service with property maintenance to deliver a superior storage experience.

You will interact with customers, meet sales goals, perform daily tasks on site, and maintain clean, safe facilities. A positive attitude, basic computer skills, and the ability to work Saturdays are required.

Formación

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Responsabilidades

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our POS system, completing daily bank deposits, and making courtesy calls to customers regarding late payments.
• Physical requirements include daily walks of the property, cleaning the units and the store grounds, opening and closing of the storage doors (up to 50 lbs.),
• Maintaining facility including mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
• Keeping a clean and safe storage facility to ensure conditions meet company guidelines.

Conocimientos

Customer service

Communication

Self-motivated

Operational focus

Organizational skills

Saturday availability

Herramientas

MS Office

Descripción del empleo

CubeSmart Self-Storage is hiring a Store Operations Associate to manage stores within your district. You will blend customer service with property maintenance to deliver a superior storage experience.

You will interact with customers, meet sales goals, perform daily tasks on site, and maintain clean, safe facilities. A positive attitude, basic computer skills, and the ability to work Saturdays are required.