Store Ops Captain: Lead Team & Athlete Experience

Dick's Sporting Goods; Cherry Hill (AR); On-site; USD 51,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Equity

Job summary

DICK'S Sporting Goods in the United States is seeking a Team Captain of Operations to lead store teams and ensure athlete-ready experiences on the sales floor and behind the scenes. You will coach, hire, onboard, and develop teammates, manage merchandising, pricing, and signage, and drive safety, loss prevention, and operational excellence across the store.

The role emphasizes collaboration with store leadership, execution of plans, and delivering outstanding customer experiences while meeting

Responsibilities

• Deliver outstanding athlete experiences by providing accurate product information.
• Assist with 30–60–90 day plans and oversee store operations.
• Create efficient schedules and manage workload to meet goals.
• Build a strong team through sourcing, hiring, onboarding, and coaching.
• Enforce safety, loss prevention and SOPs while ensuring compliance.

Job description

DICK'S Sporting Goods in the United States is seeking a Team Captain of Operations to lead store teams and ensure athlete-ready experiences on the sales floor and behind the scenes. You will coach, hire, onboard, and develop teammates, manage merchandising, pricing, and signage, and drive safety, loss prevention, and operational excellence across the store.

The role emphasizes collaboration with store leadership, execution of plans, and delivering outstanding customer experiences while meeting