Store Ops Captain: Inventory, Fulfillment & Team Lead

DICK'S Sporting Goods; Niles (IL); On-site; USD 50,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods in the United States is seeking a Team Captain of Off Field Operations to lead inventory, fulfillment, and stockroom execution while coaching teammates and supporting store performance. The role emphasizes fast, accurate operations and athlete-ready service.

Responsibilities include delivering outstanding athlete experiences, building a strong team, and ensuring safety, loss prevention and policy compliance in a dynamic retail environment.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing knowledgeable product information and service.
• Lead and develop a capable team, including hiring, onboarding and coaching.
• Plan and adjust schedules to meet traffic and payroll goals.
• Maintain store operations with focus on inventory, fulfillment and stockroom accuracy.
• Enforce safety, loss prevention and standard operating procedures.

Skills

People leadership

Customer facing

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in the United States is seeking a Team Captain of Off Field Operations to lead inventory, fulfillment, and stockroom execution while coaching teammates and supporting store performance. The role emphasizes fast, accurate operations and athlete-ready service.

Responsibilities include delivering outstanding athlete experiences, building a strong team, and ensuring safety, loss prevention and policy compliance in a dynamic retail environment.