Store Operations & Visual Leader — Elevate Guest Experience

Alo; New York (NY); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Generous employee discount

Free yoga classes

401K with company matching

Monthly store incentives

Clothing allowance

Medical, dental, vision plans

Job summary

ALO in New York is seeking an Operations and Visual Manager to lead store operations and visual merchandising. The role focuses on inventory accuracy, labor planning, and maintaining customer-ready conditions on the sales floor and back of house.

The position drives visual standards, collaborates with the General Manager on budgets and performance metrics, and leads a team through coaching and accountability. 3–5 years of retail leadership is expected.

Qualifications

• 3–5 years of retail or related industry leadership experience.
• Strong interpersonal and communication skills, both verbal and written.
• Proficiency with MS Office (Word, Excel, Outlook).
• Agile with the ability to handle multiple tasks in a changing environment.
• Ability to lift, push, carry up to 50 pounds and stand for extended periods.

Responsibilities

• Oversee and support execution of key operational and visual processes.
• Investigate and root cause inventory accuracy issues, partnering with the GM to address gaps.
• Champion strong visual standards for the sales floor using performance data.
• Coordinate labor hours to efficiently receive product deliveries and manage sell-through.
• Support a safe work environment and efficient operation.
• Represent the business in meetings with General Manager; monitor budgets and KPIs.

Skills

Retail leadership

MS Office

Communication

Agile

Time management

Accountability

Tools

MS Office

Job description

ALO in New York is seeking an Operations and Visual Manager to lead store operations and visual merchandising. The role focuses on inventory accuracy, labor planning, and maintaining customer-ready conditions on the sales floor and back of house.

The position drives visual standards, collaborates with the General Manager on budgets and performance metrics, and leads a team through coaching and accountability. 3–5 years of retail leadership is expected.