Mindful Retail Ops & Visual Leader

ALO; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous employee discount and free A–

ALO Wellness Club membership

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking an Operations and Visual Manager to lead store operations and visual strategy in our New York store. This role emphasizes inventory accuracy, labor planning, scheduling, and visual execution to keep the store customer-ready at all times.

You will partner with the General Manager to manage budgets, write schedules, and monitor KPIs, while coaching a team to uphold ALO’s guiding principles and deliver a premier in-store experience.

Qualifications

• 3-5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.

Responsibilities

• Oversee and support execution of key operational and visual processes.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.
• Champion strong visual standards for the salesfloor by leveraging business performance data.
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries.
• Supports a safe work environment and efficient operation.
• Represent the business in meetings and on conference calls, in partnership with General Manager.
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning).
• Future planning workflow business needs to protect optimal performance.
• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do.
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team.
• Establish internal & external pipeline through succession planning and recruitment strategy.
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager.
• Oversees the execution of Flow experience deliverables while protecting operational efficiency.
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s.
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture.

Skills

Leadership

Inventory management

Labor planning

Scheduling

Visual merchandising

Tools

MS Office

Job description

ALO is seeking an Operations and Visual Manager to lead store operations and visual strategy in our New York store. This role emphasizes inventory accuracy, labor planning, scheduling, and visual execution to keep the store customer-ready at all times.

You will partner with the General Manager to manage budgets, write schedules, and monitor KPIs, while coaching a team to uphold ALO’s guiding principles and deliver a premier in-store experience.