Store Operations Specialist – Daytime Hours & Growth

CubeSmart

Pompano Beach (FL)

On-site

USD 19,000 - 28,000

Full time

37 hours ago
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Benefits offered by this job

Work/Life Balance
Career Growth Across the U.S.
Competitive Pay from Day One
Paid Time Off
401(k) Match
Health Savings Account

Job summary

CubeSmart is seeking a Store Operations Associate to support customer service at self-storage locations. You will develop relationships, assist customers, rent units, process payments, and help maintain a clean, safe facility.

The role emphasizes daytime hours with occasional Saturdays, opportunities to advance within the U.S., and a supportive team culture that values reliability and hands-on contribution to daily operations.

Qualifications

  • Positive, outgoing personality with a passion for helping people.
  • Experience delivering high-quality customer service to a diverse market.
  • Self-driven with strong operational focus.
  • Basic computer skills including MS Office.

Responsibilities

  • Develop customer relationships by identifying self-storage needs and providing solutions while delivering a standout customer experience.
  • Interact face to face with customers, provide excellent service, and build rapport.
  • Meet monthly sales goals and metrics.
  • Walk the property to perform daily operational tasks including lock checks and showing units to customers.
  • Rent self-storage units, sell store merchandise, manage leasing, accept payments via POS, complete daily deposits, and contact customers about late payments.

Skills

Customer service
Communication
Self-driven
MS Office
Teamwork
Weekend availability
Driving license

Job description

CubeSmart is seeking a Store Operations Associate to support customer service at self-storage locations. You will develop relationships, assist customers, rent units, process payments, and help maintain a clean, safe facility.

The role emphasizes daytime hours with occasional Saturdays, opportunities to advance within the U.S., and a supportive team culture that values reliability and hands-on contribution to daily operations.

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