Store Operations Specialist — Athlete Experience

DICK'S Sporting Goods, Inc.; Fort Lauderdale (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Specialist – Off Field Operations to support inventory accuracy, fulfillment, and store operations. You will be the go-to expert in processes that keep the store athlete-ready, delivering confident service on the floor.

Join a team that wins through precision and collaboration, where you help athletes find exactly what they need and ensure a smooth shopping experience from entry to checkout.

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand needs and provide product information.
• Mentors onboarding and training of new and existing team members as a subject matter expert.
• Maintains athlete-first mindset; ensures products are ready for purchase and athletes are engaged.
• Upholds merchandising and presentation standards with floor set plans, signage, price changes, and replenishment.
• Promotes customer participation in programs such as loyalty, warranty sales, and private label credit card enrollment.
• Creates an inclusive store environment with respect for teammates and athletes while following safety and SOPs.

Skills

Customer service

Sales

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist – Off Field Operations to support inventory accuracy, fulfillment, and store operations. You will be the go-to expert in processes that keep the store athlete-ready, delivering confident service on the floor.

Join a team that wins through precision and collaboration, where you help athletes find exactly what they need and ensure a smooth shopping experience from entry to checkout.