Athlete Experience & Inventory Ops Specialist

DICK'S Sporting Goods, Inc.; Rockaway (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical processes and ensure the store is athlete-ready.

You will help deliver an outstanding athlete experience by engaging customers, sharing product knowledge, and keeping inventory accurate for fast, smooth checkout and fulfillment. This role emphasizes teamwork and precise execution, adherence to safety and loss-prevention policies, and training new teammates to uphold merchandising standards.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of experience preferred in retail or customer-facing roles.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and answering product questions.
• Anticipates athlete needs and drives sales through recommendations.
• Assists onboarding and training of new team members as subject matter expert.
• Acts as go-to expert in designated process categories to ensure smooth store operations.
• Maintains merchandising, signage, pricing, and inventory presentation per standards.
• Promotes customer participation in loyalty programs, warranties, and private label cards.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical processes and ensure the store is athlete-ready.

You will help deliver an outstanding athlete experience by engaging customers, sharing product knowledge, and keeping inventory accurate for fast, smooth checkout and fulfillment. This role emphasizes teamwork and precise execution, adherence to safety and loss-prevention policies, and training new teammates to uphold merchandising standards.