Athlete-First Operations Specialist

DICK'S Sporting Goods, Inc.; Greenwood (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK’S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical store processes and keep athletes prepared for every visit. You will engage customers, share product knowledge, and uphold merchandising standards in a dynamic retail setting.

Join a team that values precision, teamwork, and strong execution to deliver exceptional experiences to athletes of all abilities.

Qualifications

• Customer service experience in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Ability to work as part of a team and follow operational standards.

Responsibilities

• Engage with athletes to understand needs and provide product information.
• Drive sales through knowledgeable recommendations and service excellence.
• Assist with onboarding and training of new team members in store operations.
• Serve as a go-to expert for designated process areas to ensure smooth execution.
• Maintain inventory accuracy, price changes, and merchandising standards.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical store processes and keep athletes prepared for every visit. You will engage customers, share product knowledge, and uphold merchandising standards in a dynamic retail setting.

Join a team that values precision, teamwork, and strong execution to deliver exceptional experiences to athletes of all abilities.