Athlete-Ready Operations Specialist

DICK'S Sporting Goods, Inc.; Tempe (AZ); Presencial; USD 18 000 - 23 000; Tempo integral

Resumo da oferta

DICK’S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical store processes, inventory accuracy, fulfillment and operational execution. You’ll be the go-to expert in designated process areas, delivering an athlete-ready store and outstanding athlete experiences.

The role emphasizes teamwork, coaching new teammates, adherence to policies, safety and loss prevention, with a focus on engaging athletes and driving program participation.

Qualificações

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsabilidades

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.

Conhecimentos

Customer service

Retail experience

Formação académica

High School Diploma or Equivalent

Descrição da oferta de emprego

DICK’S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical store processes, inventory accuracy, fulfillment and operational execution. You’ll be the go-to expert in designated process areas, delivering an athlete-ready store and outstanding athlete experiences.

The role emphasizes teamwork, coaching new teammates, adherence to policies, safety and loss prevention, with a focus on engaging athletes and driving program participation.