Store Ops Specialist: Inventory & Athlete Experience

DICK'S Sporting Goods, Inc.; Burlington (IA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

DICK'S Sporting Goods is hiring a Specialist - Off Field Operations to join our team in a store setting. You will be the go-to expert behind the scenes, focusing on inventory accuracy, fulfillment, and operational execution to keep the store running smoothly.

As part of the team, you will engage athletes to understand their needs, drive sales through product knowledge, and support onboarding of teammates in designated process areas.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsabilités

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Connaissances

Customer service

Retail experience

Formation

High School Diploma or Equivalent

Description du poste

DICK'S Sporting Goods is hiring a Specialist - Off Field Operations to join our team in a store setting. You will be the go-to expert behind the scenes, focusing on inventory accuracy, fulfillment, and operational execution to keep the store running smoothly.

As part of the team, you will engage athletes to understand their needs, drive sales through product knowledge, and support onboarding of teammates in designated process areas.