Store Operations & Service Leader - Growth & Team Coaching

Burlington Coat Factory Whse. Corp.; Town of Texas (WI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking an Operations Service Manager in Wisconsin to lead the Customer Service and Cashier teams, manage store operations, and drive performance. You will act as MOD, coach staff, and ensure policy adherence while improving service quality and efficiency.

The role requires 3+ years in retail management, a flexible schedule, and strong multi-tasking abilities in a fast-paced environment. Competitive wage and benefits accompany this important leadership position.

Qualifications

• 3+ years of Retail Management or Store Operations experience in a retail organization.
• Experience coordinating Customer Service and Cashier teams.

Responsibilities

• Lead Customer Service and Cashier teams to ensure policy compliance and efficient store flow.
• Oversee receiving, inventory accuracy, and order fulfillment processes.
• Act as Manager on Duty (MOD) and support staffing, training, and succession planning.

Skills

Leadership

Store operations

Scheduling software

Retail management

Job description

Burlington Stores, Inc. is seeking an Operations Service Manager in Wisconsin to lead the Customer Service and Cashier teams, manage store operations, and drive performance. You will act as MOD, coach staff, and ensure policy adherence while improving service quality and efficiency.

The role requires 3+ years in retail management, a flexible schedule, and strong multi-tasking abilities in a fast-paced environment. Competitive wage and benefits accompany this important leadership position.