Retail Operations Leader | Flexible Hours & Benefits

Burlington Stores; Town of Brookfield (WI); Sur place; USD 29 000 - 39 000; Plein temps

Avantages offerts par ce poste

Associate discount

Flexible hours

Paid time off

Résumé du poste

Burlington Stores in Brookfield, WI is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, drive policy adherence, and safeguard assets while delivering exceptional service. You will oversee receiving, transfers, and chargebacks, and partner with the Receiving Supervisor to maintain inventory accuracy.

The role requires 3+ years in retail management, strong leadership, and a willingness to work a flexible schedule including early mornings, nights, weekends and

Qualifications

• 3+ years of Retail Management or Store Operations experience in off-price, big-box, or multi-unit retail.
• Ability to lead and develop teams, coach associates and supervisors.
• Experience ensuring policies, asset protection, and accurate record-keeping.

Responsabilités

• Lead Customer Service and Cashier teams, ensuring smooth customer flow at registers.
• Oversee receiving processes, transfers, damages and chargebacks with Receiving Supervisor.
• Act as MOD, model leadership, and support staffing, training, and succession planning.

Connaissances

Store operations

Team leadership

Customer service

Outils

Scheduling software

Description du poste

Burlington Stores in Brookfield, WI is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, drive policy adherence, and safeguard assets while delivering exceptional service. You will oversee receiving, transfers, and chargebacks, and partner with the Receiving Supervisor to maintain inventory accuracy.

The role requires 3+ years in retail management, strong leadership, and a willingness to work a flexible schedule including early mornings, nights, weekends and