Store Operations & People Leader

Macy's, Inc.; Charlotte (NC); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Tuition reimbursement

Zusammenfassung

Macy’s, Inc. is seeking a Manager, Business Administration to lead essential store operations and administrative functions. You will oversee hiring, staffing, scheduling, budgets, and cash office tasks to keep the store running efficiently and profitably.

In this role you will drive recruitment, onboarding, and development of store teams, while managing expenses and ensuring a safe, engaging shopping environment for customers and colleagues.

Qualifikationen

• 5+ years of management experience in a retail store or similar environment.
• Experience leading hiring, onboarding and performance management.
• Strong ability to manage budgets, payroll, store operations and customer experience.

Aufgaben

• Drive Store Scorecard results by focusing on hiring, retention, operations, and environment.
• Maintain profitability through staffing, weekend compliance, and controllable expenses.
• Lead hiring processes: posting, interviewing, selecting, and coaching interviewers.
• Supervise direct reports: interview, hire, train, coach, and discipline.
• Set work strategies, manage performance, and resolve issues.
• Oversee onboarding and orientation to ensure rapid learning curve for new hires.
• Lead training and deployment of tech and store-wide process initiatives.
• Monitor adoption, gather user feedback, and align with Central Team for enhancements.
• Manage hours, payroll, non-payroll expenses, cash office, and inventory.
• Aim to maximize sales while controlling costs; oversee monthly P&L.

Kenntnisse

Retail management experience

Leadership

Operational management

Recruitment and retention

Training and development

Collaboration and communication

Customer and team focus

P&L management

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Macy’s, Inc. is seeking a Manager, Business Administration to lead essential store operations and administrative functions. You will oversee hiring, staffing, scheduling, budgets, and cash office tasks to keep the store running efficiently and profitably.

In this role you will drive recruitment, onboarding, and development of store teams, while managing expenses and ensuring a safe, engaging shopping environment for customers and colleagues.