Store Operations & Onboarding Coordinator

CarMax; Raleigh (NC); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation

Holiday pay

Holiday Premium Pay

Job summary

CarMax in Raleigh, NC is seeking a Management Assistant to support store operations by helping managers with hiring, onboarding, and orientation, ensuring a smooth experience for applicants and new associates while delivering friendly customer service.

You will manage administrative tasks such as cash handling, paperwork processing, and system updates, working across sales, auction, and appraisal functions in a fast-paced, team-oriented environment.

Qualifications

• Read, interpret, and transcribe data for records.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Proficient with word processing, spreadsheets, and intermediate PC skills.
• Effective communication with customers and associates in person, by phone, and in writing.
• Ability to multi-task and prioritize in a fast-paced setting.
• Maintain confidentiality of records and reports within scope of position.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Provide customer service support by greeting customers, answering questions, and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data transcription

Organization

PC skills

Communication

Multitasking

Confidentiality

Flexibility

Tools

Workday

Word processing

Spreadsheets

Job description

CarMax in Raleigh, NC is seeking a Management Assistant to support store operations by helping managers with hiring, onboarding, and orientation, ensuring a smooth experience for applicants and new associates while delivering friendly customer service.

You will manage administrative tasks such as cash handling, paperwork processing, and system updates, working across sales, auction, and appraisal functions in a fast-paced, team-oriented environment.