Operations & Onboarding Coordinator

CarMax; Texas; On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holidays and floating holiday

Job summary

CarMax Richmond, TX is seeking a Management Assistant to support store operations by helping managers with hiring, onboarding, and orientation, while delivering excellent customer service and coordinating administrative tasks across sales, auction, and appraisal functions.

You will handle cash management, paperwork, and system updates in a fast-paced, team-oriented environment, with opportunities to mentor new associates and contribute to a smooth candidate journey from application to onboarding.

Qualifications

• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing.
• Ability to multi-task and prioritize in a fast-paced setting.
• Maintain confidentiality of records and reports within scope of position.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Provide customer service support by greeting customers, answering questions, and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Attention to detail

Organizational skills

Communication skills

Multi-tasking

Confidentiality

Flexibility

Tools

Workday

Job description

CarMax Richmond, TX is seeking a Management Assistant to support store operations by helping managers with hiring, onboarding, and orientation, while delivering excellent customer service and coordinating administrative tasks across sales, auction, and appraisal functions.

You will handle cash management, paperwork, and system updates in a fast-paced, team-oriented environment, with opportunities to mentor new associates and contribute to a smooth candidate journey from application to onboarding.