Operations & Onboarding Coordinator

CarMax; West Virginia; On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sick time and vacation time

Paid holidays

Benefits information on CarMax site

Job summary

CarMax is hiring a Management Assistant to support store operations at our Raleigh, NC location. You will help with hiring, onboarding, orientation, and provide excellent customer service and administrative support across sales, auction, and appraisal functions.

Key tasks include scheduling interviews, documenting records in Workday, processing paperwork, and handling cash management. This role requires organizational excellence and the ability to multitask in a fast-paced environment.

Qualifications

• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing.
• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Ability to multi-task and prioritize in a fast-paced setting.
• Maintain confidentiality of records and reports within scope of position.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Provide customer service support by greeting customers, answering questions, and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Job description

CarMax is hiring a Management Assistant to support store operations at our Raleigh, NC location. You will help with hiring, onboarding, orientation, and provide excellent customer service and administrative support across sales, auction, and appraisal functions.

Key tasks include scheduling interviews, documenting records in Workday, processing paperwork, and handling cash management. This role requires organizational excellence and the ability to multitask in a fast-paced environment.