Operations & Customer Experience Associate

CarMax Business Services; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Raleigh is hiring for a Business Operations Associate to provide exceptional customer service, manage cash, and assist with sales paperwork. Successful candidates will perform essential tasks like mentoring new associates and maintaining accurate records in a fast-paced environment. This role requires strong organizational and communication skills. Join a vibrant team at CarMax, where you will contribute to a rewarding customer experience.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Experienced in balancing customer needs with business requirements.
• Familiarity with numeric filing systems.

Responsibilities

• Assist store personnel and departments in daily functions.
• Provide customer service and manage incoming traffic.
• Process paperwork for automobile sales and appraisal purchases.
• Manage cash and prepare deposits securely.
• Mentor new associates and train staff in office processes.

Skills

Customer service

Data entry

Multi-tasking

Effective communication

Microsoft applications

Job description

CarMax Business Services in Raleigh is hiring for a Business Operations Associate to provide exceptional customer service, manage cash, and assist with sales paperwork. Successful candidates will perform essential tasks like mentoring new associates and maintaining accurate records in a fast-paced environment. This role requires strong organizational and communication skills. Join a vibrant team at CarMax, where you will contribute to a rewarding customer experience.