Retail Ops & Merchandising Associate

Crate and Barrel; Portland (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Crate and Barrel is seeking an Operations Associate to maintain an efficient stockroom and support the sales floor. You will process orders, manage inventory, and keep displays presentable while collaborating with the store team to follow company policies and safety guidelines.

The role emphasizes a positive attitude, multitasking, and a willingness to learn as you use store systems to support operations, pricing, and promotions in a fast-paced environment.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Strong communication and data entry skills.

Responsibilities

• Process all incoming and outgoing packages, including curbside orders, ship from store and BOPIS.
• Assist in preparing the stockroom for inventory and perform inventory duties.
• Perform accurate stock checks and maintain an organized stockroom.
• Maintain visual merchandising standards on the sales floor to engage customers.
• Ensure products and displays are stocked and available for purchase.
• Provide excellent service, selling, and teamwork in line with company standards.
• Greet customers, respond to questions, process payments, and involve management as needed.
• Support store safety standards and training.

Skills

Customer service

Retail experience

Communication skills

Data entry

Tools

POS system

AS400

Office equipment

Job description

Crate and Barrel is seeking an Operations Associate to maintain an efficient stockroom and support the sales floor. You will process orders, manage inventory, and keep displays presentable while collaborating with the store team to follow company policies and safety guidelines.

The role emphasizes a positive attitude, multitasking, and a willingness to learn as you use store systems to support operations, pricing, and promotions in a fast-paced environment.