Retail Operations & Merchandising Associate

Crate & Barrel; Seal Beach (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to support stockroom efficiency and salesfloor presentation. You will process orders, assist with inventory, and uphold store standards while collaborating with team members.

The role emphasizes excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. Training on store systems and safety protocols will be provided.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to communicate clearly with customers and team.
• Strong multitasking and prioritization abilities.
• Willingness to learn and follow store policies and safety procedures.

Responsibilities

• Process all incoming/outgoing packages and curbside orders.
• Assist in stocking and organizing stockroom; support inventory tasks.
• Maintain visual merchandising standards on the sales floor.
• Greet customers, answer questions, process payments, escalate as needed.
• Support safety, loss prevention, and training as directed by management.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Tools

POS system

AS400 system

Company email system

Job description

Crate & Barrel is seeking an Operations Associate to support stockroom efficiency and salesfloor presentation. You will process orders, assist with inventory, and uphold store standards while collaborating with team members.

The role emphasizes excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. Training on store systems and safety protocols will be provided.