Store Operations Manager - Flexible Schedule & Growth

Burlington Stores; North Bergen (NJ); Presencial; USD 44.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

Benefits package

Descripción de la vacante

Burlington Stores is seeking an Operations Service Manager in North Bergen, NJ to lead Customer Service and Cashier teams and oversee store operations. You will model our core values, develop strong teams, and drive results while ensuring excellent customer service and professional conduct.

The role requires coordinating with district and regional management, supporting staffing and training, and maintaining inventory accuracy through receiving and SOPs.

Formación

• 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization.
• Flexible schedule including early mornings, nights, weekends, and holidays.

Responsabilidades

• Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
• Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and smooth customer flow at the registers.
• Manage the overall execution of operations and receiving SOPs.
• Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
• Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
• Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
• Communicate effectively with the District and Regional Management teams.

Descripción del empleo

Burlington Stores is seeking an Operations Service Manager in North Bergen, NJ to lead Customer Service and Cashier teams and oversee store operations. You will model our core values, develop strong teams, and drive results while ensuring excellent customer service and professional conduct.

The role requires coordinating with district and regional management, supporting staffing and training, and maintaining inventory accuracy through receiving and SOPs.