Store Operations Manager: Daytime Hours, Growth & Benefits

CubeSmart; Frederick (MD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay from day one

Paid time off

401(k) with match

Health Savings Account contribution

Affordable medical plans

Job summary

CubeSmart is seeking a Store Operations Manager to balance customer service excellence with hands-on property and store operations. You will develop client relationships, meet sales targets, manage leasing, process payments, and oversee daily tasks from unit showings to inventory control.

You’ll also supervise maintenance tasks, ensure safety and cleanliness, and participate in budget oversight. This role emphasizes teamwork, reliability, and a strong on-site presence.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience delivering high quality customer service to a diverse market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office.
• Ability to work Saturdays.
• Access to a personal vehicle, valid license and insurance.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions while delivering standout service.
• Interact face to face with customers, providing excellent service and building rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and unit showings.
• Rent spaces, sell store merchandise, manage leasing, accept payments via POS, and handle deposits.
• Review invoices and approvals in the database and manage reporting.
• Oversee store budget and maintain supplies and inventory.
• Perform daily property walks, clean units and grounds, and open/close storage doors.
• Ensure safety, cleanliness and compliance with company guidelines.

Skills

Customer service

Sales & upselling

Operations focus

MS Office basics

Valid driver’s license

Team player

Job description

CubeSmart is seeking a Store Operations Manager to balance customer service excellence with hands-on property and store operations. You will develop client relationships, meet sales targets, manage leasing, process payments, and oversee daily tasks from unit showings to inventory control.

You’ll also supervise maintenance tasks, ensure safety and cleanliness, and participate in budget oversight. This role emphasizes teamwork, reliability, and a strong on-site presence.