Store Operations Leader: Train Teams, Elevate Experience

Wawa, Inc; Edison (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

401(k) with matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. is seeking an Assistant General Manager to lead daily operations, develop teams, and drive results in a store setting. You will oversee performance, profitability, and customer experience, while hiring, training, and growing Customer Service Associates to meet safety and quality standards.

Responsibilities include coaching, scheduling, and monitoring trends to implement effective improvements. The AGM will foster a friendly, smooth Wawa experience and ensure exceptional service at all

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, and holidays.
• Proven leadership experience, ideally in food service or retail environments.
• Strong background in store operations: staffing, training, performance management, sales, scheduling, and expense control.
• Ability to implement change and drive results through effective execution.
• Excellent communication, relationship building and interpersonal skills.

Responsibilities

• Oversee daily store operations and profitability.
• Lead hiring, training, and growth of Customer Service Associates.
• Ensure high customer satisfaction and resolve issues.
• Coordinate schedules and daily tasks to run operations smoothly.
• Monitor store performance, review reports, and identify improvement opportunities.
• Collaborate with peers to develop action plans and drive results.

Skills

Leadership experience

Store operations

Communication

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking an Assistant General Manager to lead daily operations, develop teams, and drive results in a store setting. You will oversee performance, profitability, and customer experience, while hiring, training, and growing Customer Service Associates to meet safety and quality standards.

Responsibilities include coaching, scheduling, and monitoring trends to implement effective improvements. The AGM will foster a friendly, smooth Wawa experience and ensure exceptional service at all