Store Operations Leader & Team Builder

Wawa, Inc.; Lake Placid (FL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations and drive performance. You will supervise Customer Service Associates, hire and train staff, and ensure high standards of service and safety in a fast-paced retail environment.

You will oversee scheduling, performance coaching, and problem resolution, while coordinating budgets, inventory, and store metrics to achieve department goals and deliver an exceptional guest experience.

Qualifications

• High School Diploma or GED required.
• Flexible availability including weekends/holidays.
• Proven leadership in food service or retail a plus.
• Strong store-operations background: staffing, training, performance management, scheduling, and expense control.

Responsibilities

• Oversee daily store operations as AGM, driving profitability and customer satisfaction.
• Lead hiring, onboarding, and development of Customer Service Associates.
• Coordinate schedules and tasks to keep store running smoothly.
• Monitor performance, shrink, and identify opportunities for improvement.
• Provide training to ensure safety and operational standards are met.
• Collaborate with peers to develop action plans for better results.

Skills

Leadership experience

Store operations

Communication skills

Staffing and training

Expense control

Scheduling

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking an Assistant General Manager (AGM) to lead daily store operations and drive performance. You will supervise Customer Service Associates, hire and train staff, and ensure high standards of service and safety in a fast-paced retail environment.

You will oversee scheduling, performance coaching, and problem resolution, while coordinating budgets, inventory, and store metrics to achieve department goals and deliver an exceptional guest experience.