Store Operations Leader & Team Builder

Wawa, Inc; Rahway (NJ); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Tuition Reimbursement

401(k) Plan

Medical/Dental/Prescription Coverage

Flexible Spending Accounts (HealthCare

Employee Assistance & Wellness Program

Employee Credit Union

Paid Time Off

Employee Resource Groups

Job summary

Wawa, Inc is seeking an Assistant General Manager (AGM) to lead daily store operations and drive results. You will mentor Customer Service Associates, manage hiring and training, and ensure a top-notch customer experience by solving problems and gathering feedback.

You will oversee scheduling, performance management, and cost control while collaborating with peers to implement improvements and maintain safety and quality standards.

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Proven leadership experience, ideally in food service or retail environments is a plus.
• Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.
• Ability to implement change and drive results through effective execution.
• Excellent communication, relationship building and interpersonal skills.

Responsibilities

• Oversee daily operations, drive profitability and customer satisfaction.
• Lead hiring, onboarding, and development of Customer Service Associates.
• Coordinate schedules and daily tasks to ensure efficient store performance.
• Monitor store performance, analyze reports, and identify opportunities for improvement.

Skills

Leadership

Customer service

Store operations

Communication

Hiring & training

Education

High School Diploma or GED

Job description

Wawa, Inc is seeking an Assistant General Manager (AGM) to lead daily store operations and drive results. You will mentor Customer Service Associates, manage hiring and training, and ensure a top-notch customer experience by solving problems and gathering feedback.

You will oversee scheduling, performance management, and cost control while collaborating with peers to implement improvements and maintain safety and quality standards.