Store Operations Leader: People, Service & Growth

Wawa, Inc; Williston (FL); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

ESOP

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Wellness programs

Job summary

Wawa, Inc. is seeking an Assistant General Manager to lead store operations, develop teams, and drive results. You will supervise Customer Service Associates, oversee hiring and training, and ensure adherence to safety, quality, and service standards.

You will manage scheduling, monitor performance, and collaborate with peers to optimize operations and profitability. This hands-on role requires strong leadership and communication skills to deliver a superior customer experience.

Qualifications

• High School Diploma or GED required or equivalent.
• Flexible availability including weekends and holidays.
• Leadership experience in food service or retail preferred.

Responsibilities

• Oversee daily store operations and drive profitability.
• Lead hiring, onboarding, and growth of Customer Service Associates.
• Develop and coach teams for safety, quality, and standards.
• Coordinate schedules and daily tasks to keep operations efficient.
• Monitor store performance and shrink; identify improvement opportunities.
• Analyze trends and partner with peers to implement action plans.

Skills

Leadership

Staffing

Training

Performance management

Scheduling

Communication

Interpersonal skills

Relationship building

Flexibility

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking an Assistant General Manager to lead store operations, develop teams, and drive results. You will supervise Customer Service Associates, oversee hiring and training, and ensure adherence to safety, quality, and service standards.

You will manage scheduling, monitor performance, and collaborate with peers to optimize operations and profitability. This hands-on role requires strong leadership and communication skills to deliver a superior customer experience.