Store Operations Leader & People Development

wawa; Jacksonville (FL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Wellness programs

Job summary

Wawa is seeking an Assistant General Manager (AGM) to lead daily store operations, develop the team, and drive results in a customer‑centric environment. You will oversee hiring, training, and growth of Customer Service Associates while ensuring safety and quality standards are met.

You will coordinate schedules, monitor performance, and implement improvements. A strong background in retail or food service, plus excellent communication, is required for success in this role.

Qualifications

• High School Diploma or GED is required.
• Flexible availability to work various shifts, including weekends and holidays.

Responsibilities

• Lead daily operations and drive store performance.
• Hire, train, and develop Customer Service Associates.
• Manage scheduling, coaching, and performance of staff.
• Monitor store performance and identify improvement opportunities.
• Ensure compliance with safety, quality, and operational standards.
• Collaborate with peers to develop action plans for optimal results.

Skills

Leadership experience

Store operations

Staff training

Communication skills

Education

High School Diploma or GED

Job description

Wawa is seeking an Assistant General Manager (AGM) to lead daily store operations, develop the team, and drive results in a customer‑centric environment. You will oversee hiring, training, and growth of Customer Service Associates while ensuring safety and quality standards are met.

You will coordinate schedules, monitor performance, and implement improvements. A strong background in retail or food service, plus excellent communication, is required for success in this role.