Store Operations Leader & Team Coach

Goodwill-of-Central-and-Northern-Arizon; Flagstaff (AZ); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K Plans

Paid Time Off

Paid Holidays

Life Insurance

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead daily sales floor operations, oversee donations and processing, and drive revenue to support Goodwill’s mission. You will supervise staff, ensure excellent customer service, and manage expenses while maintaining store standards.

The role requires strong leadership, retail experience, and the ability to travel between GCNA locations as needed. Comprehensive benefits and a clear career path are offered.

Qualifications

• One-year work experience in Retail Management.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen.
• High School Diploma or Equivalent preferred.

Responsibilities

• Leads daily operations of the sales floor and supports store Manager.
• Monitors product levels and drives sales to meet budgets.
• Manages payroll and operating costs within budget.
• Delivers excellent customer service to donors and customers.
• Trains and develops Store Team Members and acts as key holder when needed.

Skills

Retail Management

Customer Service

People Leadership

Budget Management

Training & Development

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead daily sales floor operations, oversee donations and processing, and drive revenue to support Goodwill’s mission. You will supervise staff, ensure excellent customer service, and manage expenses while maintaining store standards.

The role requires strong leadership, retail experience, and the ability to travel between GCNA locations as needed. Comprehensive benefits and a clear career path are offered.