Store Operations Leader | Team Builder & Customer Focus

Safelite; Madison (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Benefits package >$10k

Tuition reimbursement

Paid training

Comprehensive benefits

Job summary

Safelite is seeking an Assistant Store Manager to lead a single retail location and its frontline associates. You will drive customer service, supervise staff, manage cash, inventory, and loss prevention, while keeping store appearance and safety standards high.

You will mentor teams, train on installations, coordinate work orders, and ensure OSHA/compliance. The role requires strong leadership and a focus on delivering memorable customer experiences.

Qualifications

• High School Diploma/GED or 3–5 years leadership experience.

Responsibilities

• Motivate and lead associates to maximize productivity and world class customer service.
• Respond quickly to customer issues and process casualty losses/repair damages.
• Manage work order assignments and routing of mobile jobs; ensure procedures are followed and vehicles are in transit timely.
• Train associates on installation techniques and procedures, vehicle maintenance, and internal systems.
• Monitor productivity, inventory and cleanliness to meet quality standards.
• Ensure compliance with OSHA and local/federal regulations.
• All other duties as assigned.

Skills

Leadership

Customer service

Supervisory experience

Retail knowledge

Education

High School Diploma/GED/Equivalent OR 3–5 years leadership experience

Tools

Microsoft Office

POS systems

Job description

Safelite is seeking an Assistant Store Manager to lead a single retail location and its frontline associates. You will drive customer service, supervise staff, manage cash, inventory, and loss prevention, while keeping store appearance and safety standards high.

You will mentor teams, train on installations, coordinate work orders, and ensure OSHA/compliance. The role requires strong leadership and a focus on delivering memorable customer experiences.