Store Operations Leader - Customer Experience & Growth

Safelite; Beaverton (OR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus opportunities

Benefits package worth $10k+

Tuition reimbursement

Paid training

Benefits portal

Job summary

Safelite is seeking a Store Manager to lead daily retail store operations, ensuring exceptional customer experiences and strong team performance. You will manage open/close procedures, scheduling, cash handling, and inventory control while promoting high safety standards.

You'll drive KPI attainment, mentor staff, and collaborate with field leaders to ensure quality workmanship and compliant operations across the store.

Qualifications

• High School Diploma or equivalent preferred.
• 5–7 years leadership/supervisory experience.
• 3+ years in retail or service center environments; automotive experience preferred.

Responsibilities

• Oversee daily store operations, open/close, scheduling, and cash handling.
• Drive team performance to meet KPI goals and company targets.
• Ensure technicians are SafeTech certified and maintain quality installations/repairs.
• Provide guidance on vehicle and equipment maintenance and proper recordkeeping.

Skills

Leadership

Coaching

Customer service

Communication

Team building

Scheduling

Inventory management

Loss prevention

Safety

Problem solving

Education

High School Diploma/GED/Equivalent

Tools

Microsoft Office

Web applications

Office equipment

Job description

Safelite is seeking a Store Manager to lead daily retail store operations, ensuring exceptional customer experiences and strong team performance. You will manage open/close procedures, scheduling, cash handling, and inventory control while promoting high safety standards.

You'll drive KPI attainment, mentor staff, and collaborate with field leaders to ensure quality workmanship and compliant operations across the store.