Store Operations Leader & Team Builder

PGA TOUR Superstore; Richmond (VA); On-site; USD 60,000 - 69,000; Full time

Job summary

PGA TOUR Superstore in Richmond, VA is seeking an Assistant General Manager to lead store operations and drive an exceptional customer experience. You will oversee a team of Managers, ensuring high standards in service, presentation, and operational excellence.

The AGM collaborates with General Manager and regional leaders to translate company strategies into action, coach staff, manage staffing and schedules, and uphold compliance across all store functions.

Qualifications

• Strong communication and interpersonal skills for cross-functional collaboration.
• Strategic thinking with ability to forecast business needs and drive solutions.
• Basic computer skills including Microsoft Office Suite.

Responsibilities

• Build and develop a team of Managers focused on customer service and store presentation.
• Understand business reporting and customer insights to identify opportunities and improvements.
• Coach and empower Managers to use data to drive decisions and performance.
• Ensure compliance with merchandising and operations standards across the store.
• Lead the store with accountability for performance and guest experience.

Skills

Communication

Analytical

Computer skills

Accountability

Business acumen

Organization

Leadership

Education

G.E.D. or high school diploma

Job description

PGA TOUR Superstore in Richmond, VA is seeking an Assistant General Manager to lead store operations and drive an exceptional customer experience. You will oversee a team of Managers, ensuring high standards in service, presentation, and operational excellence.

The AGM collaborates with General Manager and regional leaders to translate company strategies into action, coach staff, manage staffing and schedules, and uphold compliance across all store functions.