Store Operations Leader — Grow, Lead & Elevate Teams

PGA TOUR Superstore; Plymouth Township (PA); Hybrid; USD 41,000 - 69,000; Full time

Job summary

PGA TOUR Superstore in Plymouth Meeting, PA seeks an Assistant General Manager to lead store operations, guide a team of managers, and drive a superior customer experience. You will influence staffing, training, and in-store performance to meet company goals.

You will coach leaders, manage labor budgets, ensure compliance and a safe, inclusive workplace, and partner with SSC to align on HR programs and development plans.

Qualifications

• Strong communication and interpersonal skills.
• Analytical thinker able to forecast needs and drive solutions.
• Proficiency with Microsoft Office (Outlook) and basic computer skills.
• Ability to manage conflicts and hold others accountable.
• Solid business acumen with P&L awareness.
• Strong organizational abilities and leadership quality.

Responsibilities

• Build and develop a team of Managers to exceed customer service expectations.
• Coach and empower Managers using data to drive decisions.
• Manage staffing, scheduling, and labor budgets aligned with traffic and sales.
• Ensure compliance with LP and HR programs and Workday processes.
• Lead diversity, equity, and inclusion efforts across the store and SSC.
• Oversee onboarding, disciplinary actions, and performance conversations.

Skills

Communication

Analytical

Computer

Accountability

Leadership

Organization

Business Acumen

Education

G.E.D./HS Diploma

College degree preferred

Job description

PGA TOUR Superstore in Plymouth Meeting, PA seeks an Assistant General Manager to lead store operations, guide a team of managers, and drive a superior customer experience. You will influence staffing, training, and in-store performance to meet company goals.

You will coach leaders, manage labor budgets, ensure compliance and a safe, inclusive workplace, and partner with SSC to align on HR programs and development plans.