Store Operations Leader — People & Performance

Rack Room Shoes; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Rack Room Shoes in Charleston, SC seeks an Assistant Store Manager to support the Store Manager in daily operations, lead staff, and ensure policy compliance. This role drives sales, service quality and operational excellence through coaching and hands-on leadership.

Responsibilities include training staff, managing POS and inventory, visual merchandising, payroll oversight, and loss prevention to protect store assets and enhance customer shopping experiences.

Qualifications

• Approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Strong interpersonal skills for customer and staff interactions.
• Strong visual merchandising skills.
• Working knowledge of footwear, accessories and shoe care.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Provide leadership, guidance and training to staff.
• Oversee all store operations in Store Manager's absence.
• Meet and exceed sales, service and operational objectives.
• Manage POS transactions in accordance with policy.
• Oversee inventory controls, pricing, and merchandise handling.
• Lead merchandising, housekeeping and visual standards.
• Monitor payroll, scheduling and attendance.
• Develop and train direct reports.
• Support loss prevention and asset protection.
• Assist in day-to-day store operations.

Skills

Verbal & written communication

Managerial & organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Job description

Rack Room Shoes in Charleston, SC seeks an Assistant Store Manager to support the Store Manager in daily operations, lead staff, and ensure policy compliance. This role drives sales, service quality and operational excellence through coaching and hands-on leadership.

Responsibilities include training staff, managing POS and inventory, visual merchandising, payroll oversight, and loss prevention to protect store assets and enhance customer shopping experiences.