Store Operations Leader: Elevate Service & Merch

sephora.com; Atlanta (GA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora Buckhead is seeking an Operations Leader to drive store operations, oversee inventory, and coach a team to deliver an exceptional client experience. You will lead the operations team, manage merchandising, and promote Sephora’s brand through effective store presentation.

The role emphasizes leadership, coaching, and accountability, with a focus on building teamwork, enabling performance, and ensuring a welcoming, inclusive shopping environment for guests and colleagues alike.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead visual merchandising and store maintenance to uphold Sephora's brand.
• Partner with team to deliver exceptional client service and achieve store goals.
• Coach and develop team members on processes, selling behaviors, metrics, and initiatives.
• Foster inclusivity and ensure a safe, pleasant shopping experience for all.

Skills

Leadership

Coaching

Attention to detail

Time management

Communication

Team motivation

Physical ability

Job description

Sephora Buckhead is seeking an Operations Leader to drive store operations, oversee inventory, and coach a team to deliver an exceptional client experience. You will lead the operations team, manage merchandising, and promote Sephora’s brand through effective store presentation.

The role emphasizes leadership, coaching, and accountability, with a focus on building teamwork, enabling performance, and ensuring a welcoming, inclusive shopping environment for guests and colleagues alike.