Retail Operations Leader: Inspire Teams, Elevate Experience

Sephora; Atlanta (GA); On-site; USD 68,770,000 - 78,799,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Employee discounts

Job summary

Sephora Buckhead is seeking an Operations Leader to drive store performance through inventory control, replenishment, and order fulfillment while maintaining Sephora's brand standards.

You will lead the operations team, coach associates, and deliver an exceptional client experience. The role requires at least 2 years of leadership in retail or hospitality, strong communication, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Effective time management and prioritization in a dynamic environment.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, and order fulfillment while upholding standards.
• Lead visual merchandising, promotional events, and store maintenance to drive sales.
• Deliver exceptional service and contribute to achieving store goals.
• Guide and train team members to build a fulfilling path at Sephora while learning operations.
• Promote inclusivity and teamwork and foster a culture of openness.
• Uphold Sephora standards and follow company policies to ensure a safe shopping experience.

Skills

Leadership experience

Coaching & development

Communication skills

Time management

Attention to detail

Organizational skills

Team motivation

Interpersonal skills

Physical strength

Job description

Sephora Buckhead is seeking an Operations Leader to drive store performance through inventory control, replenishment, and order fulfillment while maintaining Sephora's brand standards.

You will lead the operations team, coach associates, and deliver an exceptional client experience. The role requires at least 2 years of leadership in retail or hospitality, strong communication, and the ability to work a flexible schedule including nights and weekends.