Store Operations Leader: Elevate Experience & Team

Sephora Group; Minnetonka (MN); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Job summary

Sephora Group in Minnetonka, MN is seeking an Operations Leader to drive store performance, oversee inventory and merchandising, and coach a team to deliver an exceptional client experience. The role requires a minimum of 2 years of leadership in retail operations or hospitality and a passion for operational excellence.

You will lead with impact, manage replenishment and order fulfillment, and ensure Sephora standards and promotions are executed flawlessly.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent time management and prioritization in a dynamic environment.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation: lead visual merchandising, promotional events, and store maintenance to uphold Sephora's brand and drive sales.
• Support client experience: partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop: guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership

People development

Operational excellence

Inventory management

Communication

Job description

Sephora Group in Minnetonka, MN is seeking an Operations Leader to drive store performance, oversee inventory and merchandising, and coach a team to deliver an exceptional client experience. The role requires a minimum of 2 years of leadership in retail operations or hospitality and a passion for operational excellence.

You will lead with impact, manage replenishment and order fulfillment, and ensure Sephora standards and promotions are executed flawlessly.