Retail Operations Leader — Elevate Experience & Efficiency

LVMH; Troy (MI); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Competitive hourly pay

Job summary

Sephora in Troy, MI is seeking an Operations Leader to drive store excellence. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

You will guide inventory management, replenishment, and order fulfillment, while ensuring brand presentation and vehicle to a superior client experience.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet standards.
• Lead visual merchandising, promotional events, and store maintenance to drive sales.
• Partner with the team to deliver exceptional service and achieve store goals.
• Coach and train team members on operational processes, selling behaviors and metrics.
• Foster inclusivity and teamwork, promoting a culture of openness and accountability.
• Uphold Sephora standards and policies to create a safe, enjoyable shopping experience.

Skills

Leadership

People development

Time management

Attention to detail

Communication

Team motivation

Job description

Sephora in Troy, MI is seeking an Operations Leader to drive store excellence. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

You will guide inventory management, replenishment, and order fulfillment, while ensuring brand presentation and vehicle to a superior client experience.