Retail Operations Leader - Elevate Store Experience

LVMH Group; Minnetonka (MN); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora Minnetonka is seeking an Operations Leader to drive store operations, inventory control, and exceptional client experiences. You will lead the operations team, oversee merchandising and processes, and coach colleagues to perform at their best in a fast-paced retail environment.

The role emphasizes developing people, maintaining assets, and upholding Sephora standards while delivering results that align with store goals.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
• Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales
• Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
• Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all

Skills

Leadership

Inventory management

Customer service

Coaching

Communication

Job description

Sephora Minnetonka is seeking an Operations Leader to drive store operations, inventory control, and exceptional client experiences. You will lead the operations team, oversee merchandising and processes, and coach colleagues to perform at their best in a fast-paced retail environment.

The role emphasizes developing people, maintaining assets, and upholding Sephora standards while delivering results that align with store goals.