Store Operations Leader — Customer Service & Receiving

Burlington Coat Factory of TX, Inc.; Latham (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid time off

Paid holidays

Sick leave

401(k) plan

Associate discount

Training & development

Job summary

Burlington Stores, Inc. is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, ensure policy compliance, safeguard assets, and drive store performance.

You will oversee the receiving process and partner with the Receiving Supervisor to maintain inventory accuracy. In this role you will support staffing, sourcing, interviewing, training, and succession planning while aligning with District and Regional management to deliver exceptional customer service and

Qualifications

• 3+ years of Retail Management or Store Operations experience
• Ability to work flexible schedule including mornings, nights, weekends and holidays
• Experience with scheduling and reporting software

Responsibilities

• Lead Customer Service and Cashier teams to meet customer service expectations
• Oversee receiving processes, transfers, damages, and chargebacks
• Act as Manager on Duty and support staffing, interviewing, training and succession planning

Job description

Burlington Stores, Inc. is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, ensure policy compliance, safeguard assets, and drive store performance.

You will oversee the receiving process and partner with the Receiving Supervisor to maintain inventory accuracy. In this role you will support staffing, sourcing, interviewing, training, and succession planning while aligning with District and Regional management to deliver exceptional customer service and