Store Operations Leader – Customer Experience

FedEx Logistics; Plymouth (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Pay Transparency

Equal Opportunity Employer

Job summary

FedEx Office is seeking a Store Assistant Manager to lead a store unit and ensure a consistent, positive customer experience across production, retail, and shipping operations. You will supervise team members, assist with payroll, scheduling, and daily close-out of POS, and collaborate with the Store Manager to meet goals and uphold quality standards.

The role emphasizes coaching, training, and maintaining a customer-focused environment, with responsibility for daily operations and ensuring

Qualifications

• High School diploma or equivalent required.
• 1+ year of related supervisory experience preferred.
• Demonstrates consultative behaviors to ensure friendly, expert service.

Responsibilities

• Lead a store unit and supervise team members on production and retail operations.
• Oversee shipping, pick-up/delivery, and quality control processes.
• Assist Store Manager with payroll, scheduling, and store administration.

Skills

Customer service

Supervisory

Communication

Conflict resolution

Education

High School diploma or equivalent

Job description

FedEx Office is seeking a Store Assistant Manager to lead a store unit and ensure a consistent, positive customer experience across production, retail, and shipping operations. You will supervise team members, assist with payroll, scheduling, and daily close-out of POS, and collaborate with the Store Manager to meet goals and uphold quality standards.

The role emphasizes coaching, training, and maintaining a customer-focused environment, with responsibility for daily operations and ensuring