Store Operations Leader — Customer Experience

FedEx Group; Eagan (MN); On-site; USD 28,000 - 33,000; Full time

Job summary

FedEx Office in Eagan, MN is seeking a Store Assistant Manager to lead a store business unit, ensuring a consistent, positive customer experience and overseeing daily operations. This role supports the Store Manager and directs team members across production, retail, shipping, and quality control to meet goals.

The position requires a High School diploma or equivalent and 1+ year of related, supervisory experience.

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred.

Responsibilities

• Ability to stand during entire shift, excluding meal and rest periods.
• Ability to move and lift 55 pounds.
• Ability, on a consistent basis, to bend/twist at the waist and knees.
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members.
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction.
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure.
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time.
• Ability, on a consistent basis, to work with minimal supervision.

Skills

Customer service

Team supervision

Retail operations

Communication

Education

High School diploma or equivalent

Job description

FedEx Office in Eagan, MN is seeking a Store Assistant Manager to lead a store business unit, ensuring a consistent, positive customer experience and overseeing daily operations. This role supports the Store Manager and directs team members across production, retail, shipping, and quality control to meet goals.

The position requires a High School diploma or equivalent and 1+ year of related, supervisory experience.