Store Operations Leader – Assistant Manager

Food Lion; Waldorf (MD); On-site; USD 55,000 - 82,000; Full time

Job summary

Food Lion in Waldorf, MD is seeking a Store Manager to lead daily store operations, develop associates, and drive financial and sales performance. You will oversee hiring, training, scheduling, and safety programs while upholding Food Lion’s guiding principles and standards.

The role requires a strong background in store management, excellent communication, and a commitment to customer service, safety, and compliance. Join a team focused on growth, accountability, and operational excellence.

Qualifications

• College degree or equivalent preferred.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation

Responsibilities

• Hire, train, and develop associates.
• Manage performance through coaching, appraisal and disciplinary efforts.
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service.
• Ensure proper control of all store funds and company assets.
• Observe and correct unsafe conditions that could cause accidents.
• Observe and ensure compliance with security, safety, and food safety standards.
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems.
• Support achievement of store budgeted financial and operating results.
• Serve as Manager on Duty when Store Manager is not present.
• Assist the Store Manager with day-to-day operations of the store.
• Model customer service and instill this value in all associates.
• Adhere to all company guidelines, policies and standard practices.
• Manage and develop associates to ensure adherence to Standard Practices.
• Maximize sales through excellent customer service and minimize shrink via Standard Practices.
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies.
• Ensure compliance with local, state and federal regulations.
• Ensure staffing schedules meet business needs across departments.
• Interact with associates to ensure Food Lion’s expectations and training.
• Complete CBT, Training Packet and Training Aid courses.
• Treat store information as confidential.
• Perform other duties and projects as assigned.

Education

College degree or equivalent preferred

Job description

Food Lion in Waldorf, MD is seeking a Store Manager to lead daily store operations, develop associates, and drive financial and sales performance. You will oversee hiring, training, scheduling, and safety programs while upholding Food Lion’s guiding principles and standards.

The role requires a strong background in store management, excellent communication, and a commitment to customer service, safety, and compliance. Join a team focused on growth, accountability, and operational excellence.