Retail Store Operations Leader

Food Lion; Lumberton (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Food Lion is seeking a Store Manager to lead daily store operations, develop the team, and drive financial results in Lumberton, NC. You will oversee staffing, training, scheduling, and performance management to deliver excellent customer service and safe, compliant operations.

The role requires a college degree or equivalent and prior Department Manager experience, with a focus on merchandising, safety, and accountability.

Qualifications

• Bachelor’s or equivalent preferred; degree required for advancement.
• Experience as Department Manager or equivalent is required.
• Strong understanding of store operations, merchandising, and customer service principles.

Responsibilities

• Hire, train, and develop store associates.
• Coach performance, provide feedback, and conduct appraisals.
• Lead store to achieve budgeted financial and operating results.
• Ensure fast, friendly customer service and minimize shrink.
• Maintain security, safety, and food safety standards.
• Model and enforce company policies and standard practices.

Skills

People leadership

Coaching & development

Store operations knowledge

Customer service

Organizational skills

Communication

Education

College degree or equivalent

Tools

ACIS

CAO

Inventory systems

Job description

Food Lion is seeking a Store Manager to lead daily store operations, develop the team, and drive financial results in Lumberton, NC. You will oversee staffing, training, scheduling, and performance management to deliver excellent customer service and safe, compliant operations.

The role requires a college degree or equivalent and prior Department Manager experience, with a focus on merchandising, safety, and accountability.