Store Operations Leader — Assistant Director

Ocean State Job Lot; Forest Hill (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Wages

401k Savings Program

Tuition Reimbursement

Paid Time Off

Discount programs

Life Insurance

Job summary

ShopRite of Forest Hill seeks an Assistant Store Director to lead daily store operations, oversee perishable and non-perishable departments, and serve as MOD. This role emphasizes safety, customer experience, and staff engagement to achieve sales and profit goals.

The incumbent will drive improvements, ensure QA and store standards, and supervise the team to deliver exceptional service and operational excellence in a fast-paced environment.

Qualifications

• Leadership to guide store teams and drive results.
• Customer service focus to enhance the Customer Experience.
• Strong English reading, writing, and speaking abilities.
• Awareness and adherence to safety and compliance policies.
• Ability to perform basic math and operate standard computer systems.

Responsibilities

• Direct day-to-day store operations and supervise staff.
• Enforce safety, QA, and company policies across departments.
• Lead onboarding and development of associates.
• Ensure merchandising, pricing, and stock control are maintained.
• Manage customer and associate relations and conflict resolution.

Skills

Leadership

Customer service

English proficiency

Safety awareness

Basic math

Computer skills

Lifting ability

Teamwork

Tools

POS systems

Job description

ShopRite of Forest Hill seeks an Assistant Store Director to lead daily store operations, oversee perishable and non-perishable departments, and serve as MOD. This role emphasizes safety, customer experience, and staff engagement to achieve sales and profit goals.

The incumbent will drive improvements, ensure QA and store standards, and supervise the team to deliver exceptional service and operational excellence in a fast-paced environment.